Need more clients? Most web development firms would answer yes to that question. The trouble is, many web developers don't focus on developing a consistent prospecting campaign designed to systematically bring in clients month after month.
This article will help you develop some strategies for finding new clients...
Based on our own experience and that of hundreds of developers who have used our services
over the past five years, here are ten of the best ways to find new clients for your web
design shop this year:
1. Contact Local ISPs and Computer Service Companies. Most Internet Service
Providers don't offer website design services. Contact local ISP's and offer a generous
referral fee if they send business your way. This tactic has worked very well for some of
our Resellers. Note: It's important to help the ISP's promote your service by providing
them with some marketing materials they can send out by email and snail mail to their
customers. The same goes for other related companies such as retail computer stores,
computer service companies, and computer networking companies. These types of companies
are reaching your target market (small businesses) and most will be more than happy to
distribute your business cards and flyers for a referral fee.
2.
Local Networking. Time and time again, web developers have cited this as one of their
primary sources of new business. You cant do business sitting on your behind in
front of your computer all day! You need to devote some time to getting out and meeting
local business people. This is most easily accomplished by joining local business
organizations such as the Chamber of Commerce and the Rotary. If you keep active in these
groups, over time you will establish yourself as the person to go to for any web-related
services. Always be sure to carry business cards, or better yet, full-color postcards to
handout with a screen-shot of your website or web design portfolio.
See WebCards for some great business card and postcard ideas.
You can also get FREE business cards at VistaPrint.
3. Online freelance sites. There are number of sites now, such as Elance and Scriptlance , where you can find listings of web projects open for bid. It is
true that you will be competing with many bidders for these projects but dont let
that stop you -- these are businesses that are ready to buy now. A good strategy is
to bid as low as you can initially in order to get your foot in the door with a given
company. If you do a good job and deliver it quick the company will naturally go back to
you for additional work.
Tip: when you bid on projects at Elance state that you are available to discuss the
client's project on the phone. Most Elance providers do not do this and that will
give you an edge because most clients want to make sure they can get personal attention
for their projects. Besides Elance and Scriptlance you can also try Creative Moonlighter and Web Developer Directory.
4. Create a community business directory. This is a great
strategy that is often used but rarely done well by local web design firms. By creating a
community business directory you accomplish three things. First, you now have a
database of all the businesses in your local area your primary target market! Secondly,
you have now created a legitimate reason to get in touch with them (to offer them a
FREE listing). And finally, when you do contact them they will not perceive it as a sales
call; rather, they will thank you for providing such a valuable service! (See our full
article on this strategy here.)
5. Ask for referrals. As soon as you land a client and sign the
contract, you should immediately ask them for 3 other businesses they know of that may be
in need of your services. Right after youve made the sale is the best time to ask for
referrals, dont wait until the end of the project. Remember, you need to keep
filling up your sales pipeline with pending projects to keep the cash coming in. When you
call your clients referrals be sure to mention the person that referred them and
offer something additional such as a small discount or free consultation for the referral.
6. Write articles and free reports. Writing short articles on
Internet Business and Web Development is a great way to get your name out and generate new
clients. You can submit articles to your local print media, Chamber of Commerce, and
business publications. You can also syndicate this content online for online publications
and websites. One short article can go a long way in generating new business.
7. Focus on a niche. By narrowing your focus it will be much
easier for you to find new web design clients. Its tough to be everything to
everybody. Look at your existing client base and think about the industries your best
clients come from. Pinpoint the best two or three and then focus your effort to only those
types of businesses. Its easy to get leads for specific industries from list brokers
such as Info USA and others. You can then contact similar
businesses and let them know you specialize in creating websites just for their type of
business. Tell them about the specific tools you can install to help their business
increase profits, save money, and gain an advantage over their competitors.
8. Smile and dial. Telemarketing can be a great way to find new
business clients when done properly. The best way to do it is to start with a free offer
that will help you qualify the lead. For example, if you create a community directory, you
can then simply call the businesses in the directory and let them know they are entitled
to a free listing. This will give you an opportunity to chat with them and see what their
needs are. You can then email or fax them a brief form asking for a description of their
business to post on the community website. Let them know when its up and then send
them full details on your web development services. From there it will be easy to set an
appointment.
9. Send postcards. Direct mail using postcards can be a very
effective and cheap way to get the word out about your services. If you use full color
postcards you can even showcase screen-shots of some of the sites youve designed.
Always offer some type of free offer on the postcard, such as a FREE Website
Analysis, FREE Search Engine Readiness Review, etc. in order the
increase response.
10. Follow up. Follow up. Follow up. There is an old adage in
marketing that says it takes at least seven contacts before a prospect will purchase. This
is as true in selling web design services as it is with anything else. No matter what
marketing tactics you use, remember that you must relentlessly follow up with people that
have expressed the need for your services. If you keep in touch, a good percentage will
eventually become clients.
There you have it, ten of the best ways to find new clients and increase
your Web Development business this year. But remember, none of them will work unless you
use them. So stop fiddling with your computer and get marketing!
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